FQA

FAQ about Secret 009 Kalacs Discounts

Below are the most frequently asked questions we receive about deals featured on Secret 009 Kalacs. Unless stated otherwise in The Fine Print section of the deal, these answers apply to all deals on Secret 009 Kalacs.

Secret 009 Kalacs Vouchers

Q: When can I use my voucher ?

A: Vouchers will be available for redemption within 24 to 48 hours after you received it.

Q: What if I buy as a gift?

A: When you buy a voucher as a gift, Voucher will be marked as gifts, and you will be able to either email the voucher to your friend or print it out & put it in a pretty envelope!

Using Secret 009 Kalacs Vouchers

Q: I've gotten my Secret 009 Kalacs voucher! How do I use it?

A: Easy. You print it out, bring it to the retail outlet and redeem it.

Q: Do I have to use my Secret 009 Kalacs voucher immediately after purchase?

A: Nope. All vouchers have an expiration date with lots of time for you to redeem them. Please refer to the individual vouchers for expiry date and terms & conditions.

Q: What if I photocopy my voucher and circulate it?

A: Each Groupon voucher comes with only one unique serial number. Once that number is redeemed, it is not valid anymore.

Q: The voucher carries my name. Are my vouchers transferrable?

A: No. if the vouchers carries your name are generally not transferrable. Secret 009 Kalacs have the right to check and disallow the redemption of the voucher if the voucher is redeemed by a different person.

Q: The fine print says "Limit to 1 per person" but also says "May buy multiples as gifts." Does that mean I can buy a few and redeem for myself?

A: No. If the fine print says this, you can only redeem one. If you buy more than one then you have to give them away as gifts to other people.

Q: If I still not sure about the Vouchers?

A: Please do not hesitate to contact us.